All ThemeWarrior customers will have access to our support forum. You can login to the support forum using your username & password. Please gives up up to 7 seven hours upon purchase to activate your access to the support forum. Before you post support question be sure to read all the rules and search the forum if the problem you are having are already been asked and solved before.
Please note that we only offer theme support via our support forum.
All detailed information about the theme documentations can be found in each theme forum. Reading the documentation thoroughly will help you setup the theme you just bought. If you found a problem when installing, just head to the support forum.
To give you the best support we possibly can, we check and reply any unanswered questions in the support forums for at least 3 times a day from Monday – Friday from 8.00 AM – 4PM (GMT +7). We also sometimes check and reply unanswered questions on the weekends but please don’t expect a quick-reply on weekends.
3rd Party Plugin Support & Installation Support
We do not offer support for WordPress or theme installation, we also don’t provide support for 3rd party plugins you might have installed in your WordPress installation and use it on our theme.
We can help you to customize the theme you bought from us as long as the changes are simple and will only involve few line of codes. If you need to implement new features or customizing the theme, you can hire our affiliated WordPress warriors to help you.